Shipping policy

Last updated: August 7, 2026

At Navivora, we aim to provide clear shipping information so customers can understand how orders are processed and when they can expect delivery.

This Shipping Policy applies to eligible orders placed through Navivora and shipped within the United States.

Shipping Coverage

Navivora currently ships to addresses within the United States.

All orders are processed and charged in U.S. dollars (USD).

Business Days

Our shipping and order-processing business days are:

Monday–Friday

Order Cut-Off Time

Our order cut-off time is:

2:00 PM (GMT-8), Monday–Friday

Handling Time

Please allow 1–5 business days for your order to be processed and prepared for shipment.

Handling time represents the period required to process the order before it is transferred for delivery.

Transit Time

After your order has been shipped, estimated transit time is:

9–11 business days

Transit time represents the estimated period between shipment and delivery.

Estimated Delivery Time

The estimated total delivery timeframe is:

Handling Time: 1–5 business days

Transit Time: 9–11 business days

Estimated Total Delivery Time: 10–16 business days

The estimated delivery timeframe is calculated using Navivora’s handling and transit times.

Shipping Cost

Navivora provides:

Free standard shipping

for eligible orders shipped within the United States.

Order Tracking

After your order has been shipped, tracking information will be sent by email with a tracking link.

Please use the tracking link provided in the shipment email to follow the progress of your delivery.

Questions About an Order

If you have questions regarding your shipment, delivery, or an existing order, contact us at info@navivora.com.

When contacting us about an order, please include your order number and the email address used during checkout so we can identify your order and assist you efficiently.

Contact Us

Store: Navivora

Address: 404 Rico St, Salinas, CA 93907, United States

Email: info@navivora.com

Operating Hours: Monday–Friday, 8:00 AM–6:00 PM (GMT-8)

Response Time: Within 48 business hours