About Us
At Navivora, we believe lighting plays an important role in the appearance, atmosphere, and everyday use of a space.
We are an online store offering lighting products, including chandeliers, pendant lights, wall lights, and related lighting products to customers throughout the United States.
Our Purpose
Our goal is to make it easier for customers to explore lighting options for their spaces while providing clear information to support informed purchasing decisions.
We aim to present our products and store policies in a straightforward and transparent way so customers can understand relevant product details, pricing, shipping information, returns, refunds, and payment options before making a purchase.
Our Commitment to Customers
Customer support is an important part of the Navivora shopping experience. Whether you have a question about a lighting product, need assistance with an existing order, want to track a shipment, or need help with a return or exchange, you can contact our customer support team.
Navivora is committed to providing:
- Clear product information
- Free standard shipping within the United States
- A 30-day return window from delivery
- Exchanges for eligible products
- Free return shipping for approved returns and exchanges
- Clear shipping, return, refund, and payment policies
- Customer support with responses within 48 business hours
Our aim is to provide a straightforward shopping experience for customers looking for chandeliers, pendant lights, wall lights, and related lighting products.
Contact Us
For questions about our products, orders, shipping, returns, refunds, exchanges, or payments, contact us:
Store: Navivora
Address: 404 Rico St, Salinas, CA 93907, United States
Email: info@navivora.com
Operating Hours: Monday–Friday, 8:00 AM–6:00 PM (GMT-8)
Response Time: Within 48 business hours